F.A.Q

FAQS

Do you ship to my country?

Absolutely! To check if we ship to your location:

  • Add items to your cart then proceed to checkout.
  • Look for the 'Country' dropdown menu.
  • If you find your country listed there, great news – we ship to you!
  • Select your country and continue with your purchase.

 

How long does shipping take?

The timing for shipping can vary based on your specific location. To get an accurate estimate:

  • Simply enter your shipping details at checkout. This will allow us to provide you with the best estimate for when you can expect your order.

Remember, shipping durations are calculated in business days (Monday-Friday), not including public holidays.

Will I be able to track my order?

Yes, every order comes with a tracking code. After you complete your purchase, expect to receive this code via email within our processing period of 3 to 7 working days.

Stay informed from the moment your order leaves our warehouse to the moment it arrives at your door. 

Ready to keep an eye on your next favorite buy? Head to checkout, and let's get your order on the journey to you.

Placing Your Order:

  • You can pay by using Credit or Debit Card, PayPal, Shop Pay, Apple Pay, Google Pay and more! 
  • Finish by selecting "PLACE ORDER" once you are happy that all your shipping information is correct!
  • You will then receive your email receipt!

 

Which payment options do you accept?

 

We've got a variety of payment options to make your checkout process as convenient as possible:

  • Major credit and debit cards: Visa, Mastercard, and more.
  • Digital wallets: PayPal, Apple Pay, Google Pay.

And that's just the start — we accept several other payment methods to cater to your needs.

Where do I put the discount code?

Applying your discount code is easy! Just follow these simple steps:

  • Click on the 'Continue to Checkout' in the cart.
  • On mobile devices, scroll down to the bottom of the checkout page to find the discount code entry box.
  • On desktops, look to the right-hand side of the checkout page for the code entry box.
  • Please note that you can apply only one discount code per order.
  • Be aware that some discount codes may not be valid for all products. They may only apply to specific items.

Simply enter your discount code or gift card number in the box provided, and you’re all set! Head to your cart then proceed to checkout.